How to Report a Motor Vehicle Collision in Aurora

Learn the step-by-step process to report a motor vehicle collision in Aurora and all York Region. Follow these guidelines to ensure your report is complete and accurate.

---

When to Call 9-1-1

Call 9-1-1 immediately if your collision involves any of the following:

• Injuries: Someone has been injured in the collision.
• Criminal Acts: Such as impaired driving.
• Pedestrians or Cyclists: If a pedestrian or cyclist has been struck.
• Special Vehicles: Includes commercial vehicles over 11,000 kg, vehicles transporting dangerous goods, or public transit vehicles.

---

Eligibility to Report a Collision Online

If your collision happened in York Region and does not require police attendance, you can report it online. Important Notes:

• Collisions on 400-series highways (e.g., Highway 427, 404, 400, 407) must be reported to the Ontario Provincial Police.
• If the total damage is less than $2,000, you don’t need to report it unless it meets specific criteria (see above).

---

How to Report a Collision Online

Step 1: Contact the Non-Emergency Line

Call 1-866-876-5423 to determine if your collision is eligible for online reporting.

• You’ll be assigned an incident number to share with all involved motorists.
• If another driver has already obtained an incident number, use it to complete your report.

Report Car Accident online in Aurora

---

Step 2: Gather Required Documents

Ensure you have the following items ready for your online submission:

• Photos of the Collision: At least one clear photo of the damage, with multiple angles if possible.
• Driver’s License: A clear, legible image of the front of your license.
• Insurance Slip: An image or PDF showing your policy number.
• Vehicle Ownership: A clear image of the ownership document for the involved vehicle.
• Active Email Address: Required for communication and receiving documents.

File Requirements:

• Accepted formats: PDF, JPG, JPEG, PNG, TIF
• File size: 25 MB or less

---

Step 3: Submit Your Report

Use the York Regional Police online reporting tool to submit your collision report. Note: For security reasons, the form must be completed within 60 minutes. Unsaved data will be lost after that time.

---

Step 4: After Submitting Your Report

You will receive a response from York Regional Police within three business days.

• If additional information is needed, an officer will contact you via email.
• Do not visit a collision reporting center after submitting your online report.

---

What to Do at the Scene of a Collision

Immediate Actions

• Stay calm and do not drive away.
• If safe, move your vehicle to the roadside to avoid obstructing traffic.
• Never leave the scene of the accident; doing so is a criminal offense, resulting in fines up to $2,000 and seven demerit points.
• Check on other motorists if it is safe to do so.

Information Exchange

• Record the name, badge number, and incident number if police attend.
• Exchange the following with other drivers involved:
  • Driver’s licenses
  • Vehicle ownership documents
  • Insurance details

---

Towing Your Vehicle

If your vehicle needs towing:

1. Choose Your Tow Truck: You have the right to select the operator.
2. Agree on Services and Costs: Confirm the tow destination, required services, and associated costs in writing.
3. Authorize Hook-Up: Allow the operator to hook up your vehicle only after hiring their services.

---

Summary

Following these steps ensures a smooth and efficient collision reporting process in Aurora. For more details or to begin your online report, contact York Regional Police today.